Garcia and an insurance broker tried a dozen more companies, but they all refused coverage. Only weeks later did they discover the problem: Garcia had added the Forte to her Allstate insurance policy via the company's mobile app while she was at the dealership, but when she followed up later, she learned that the company was refusing to cover the Forte because of the high rate of thefts. The deal went through, and Garcia and her teenage daughter began driving the car. "His response was something like, 'Well, this car has a push-button start, so you should be fine,'" Garcia said in an interview with NPR. ![]() She asked the salesperson whether the 2020 model she wanted was affected. She was interested in buying a used Kia Forte from a local dealership near her home in Aurora, Co., but she'd heard about a wave of thefts across the country involving certain Kia and Hyundai vehicles. A Kia sign hangs over a row of unsold 2021 Seltos models in December 2020 at a dealership in Centennial, Colo.īefore going car shopping recently, Reyna Garcia did her homework.
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